We tend to think of employee benefits as things we can put on a spreadsheet.
Health insurance costs X.
401(k) matching costs Y.
Tuition reimbursement costs Z.
But there is another benefit that is much harder to put a price tag on:
How does it feel to work here?
That's where workplace stress enters the equation.
I've spent decades talking to employees and employers about stress, and I've come to believe that one of the most overlooked retention strategies is simply creating an organization where people don't feel unnecessarily stressed.
That doesn't mean eliminating pressure. Work is work. There will always be deadlines, difficult customers, demanding bosses, unexpected problems and days when everything seems to go wrong.
The goal isn't a stress-free workplace.
It's a workplace where stress doesn't become the culture.
Consider the employee who has been offered a job somewhere else for $5,000 more a year. If the new organization has a reputation for long hours, unreasonable expectations and managers who are difficult to work for, that additional money may not be enough to make the move attractive.
Now reverse the situation.
Suppose your organization has created a culture where people feel supported, managers understand stress, employees have resources available when they're struggling and people generally like coming to work.
You may not have to pay the highest salary in your industry to retain good people.
That's an important economic advantage.
And it changes the way we should think about stress-management programs. A wellness program isn't necessarily just another expense sitting in the benefits budget. It can be an investment in the people you've already spent enormous amounts of money recruiting and training.
If replacing one employee costs $90,000, as my former Mitsubishi Capital HR colleague* estimated, preventing even a few unnecessary departures could have a meaningful effect on the bottom line.
And there's another benefit that doesn't appear on a turnover report.
When people aren't spending their day fighting unnecessary stress, they have more mental energy available for the actual work.
They can think. They can concentrate, solve problems and interact with customers and coworkers without carrying the emotional baggage of the previous five hours around with them.
Because sometimes the most valuable employee is not the person you hire tomorrow.
It's the good employee you give a reason to stay today.

Erica Tuminski
Author